Page 112 - Becoming a Successful Manager

When you’re asking questions, view yourself as the
student of the person you’re questioning.

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Mastering the Art of

Asking Questions

COMMUNICATION, IN TERMS OF BUSINESS, enables people to con-
nect and learn about their respective worlds. Questions are pow-
erful vehicles in communication. They can either strengthen or
weaken your connections depending on how they are asked and
how they are positioned. That is why it is so important to under-
stand the different types of questions and their purpose. For them
to be productive, make sure your questions refl ect positive atti-
tudes and honorable intentions. It is not as easy as it sounds. Once
we know why we are asking the question, based on our intent, we
need to use the right type, with the right tone, at the right time.
That will hopefully result in the trust that yields the truth.

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