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LETTER 5-107: MANAGEMENT AND QUALITY TRAINING
Ms. Alexandra Samora
Human Resources Director
Americana Corporation Regarding: March 23 City Times ad
12 Richardson Plaza for Director, Management
Blue Grass, IA 09876 and Quality Training
Dear Ms. Samora:

To move forward powerfully, effectively, and rapidly, today’s
employees must align themselves with common goals and with
common ways to achieve these goals.
Invariably, in promoting the concept of goal-oriented performance
management, the organizations with which I have worked were pleased
to discover that what’s missing in many other quality initiatives is
precisely what I have learned in more than 16 years of building high-
performance teams. I have combined my methodology with the tools of
quality and process management to create a synergy that is far superior
to either approach standing alone.

As Director of your Management and Quality Training program, I will
successfully lead your staff members to challenge the traditional “not
my job” orientation. Instead, they will:
Adopt a broad view, questioning and looking beyond existing
methods of operating, in order to invest in the future.

Raise the overall level of their commitment (despite setbacks,
lack of support, and the passage of time) through the creation and
nourishment of a vision of quality.
The rewards are profound. The process is painless when you have the Forceful
proper training and commitment at the helm. Let’s get together so that tone
we can discuss this in person. I will call you shortly. matches
position.
Sincerely,

Samuel H. Wong
Work: (555) 765-4321
Home: (555) 456-7890

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