Page 203 - Accounting Information Systems
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174     PART II       Transaction Cycles and Business Processes

                         Accounts Receivable, Inventory Control, and General Ledger Departments
                         Upon receipt of sales documents from the billing department, the AR and inventory control clerks
                         update their respective subsidiary ledgers. Periodically they prepare journal vouchers and account summa-
                         ries, which they send to the general ledger department for reconciliation and posting to the control accounts.


                         SALES RETURN PROCEDURES
                         Figure 4-13 illustrates the procedures and documents used for processing sales returns.

                         Receiving Department
                         The sales return process begins in the receiving department, where personnel receive, count, inspect for
                         damage, and send returned products to the warehouse. The receiving clerk prepares a return slip, which is
                         forwarded to the sales department for processing.
                         Sales Department
                         Upon receipt of the return slip, the clerk prepares a credit memo. Depending on the materiality and circum-
                         stance of the return, company policy will dictate whether credit department approval (not shown) is required.

                         Processing the Credit Memo
                         The objective of the sales return system is to reverse the effects of the original sales transaction. Billing
                         records a contra entry into sales return, and allowance journal inventory control debits the inventory
                         records to reflect the return of goods. The AR clerk credits the customer account. All departments periodi-
                         cally prepare journal vouchers and account summaries, which are then sent to the general ledger for rec-
                         onciliation and posting to the control accounts.

                         CASH RECEIPTS PROCEDURES
                         Figure 4-14 presents a system flowchart depicting the cash receipts procedures.

                         Mail Room
                         Customer payments and remittance advices arrive at the mail room, where the envelopes are opened. The
                         checks are sent to the cashier in the cash receipts department, and the remittance advices are sent to the
                         AR department.

                         Cash Receipts
                         The cashier records the checks in the cash receipts journal and promptly sends them to the bank, accom-
                         panied by two copies of the deposit slip. Periodically, the employee prepares a journal voucher and sends
                         it to the general ledger department.
                         Accounts Receivable
                         The AR department uses the remittance advices to reduce the customers’ account balances consistent with
                         the amount paid. The AR clerk prepares a summary of changes in account balances, which is sent to the
                         general ledger department.

                         General Ledger Department
                         Upon receipt of the journal voucher and account summary from cash receipts and AR, respectively, the
                         general ledger clerk reconciles the information and posts to the control accounts.
                         Controller’s Office
                         Because cash is a liquid asset and subject to misappropriation, additional controls are necessary. In this
                         case, someone from the controller’s office periodically performs a bank reconciliation by comparing de-
                         posit slips returned from the bank, account summaries used to post to the accounts, and journal vouchers.
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