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96 Appreciative Leadership
TABLE 5-1
CATEGORIES OF STAKEHOLDERS
Categories of Stakeholders Group, Department, or Function People
Information: People or groups who • Practitioners
have knowledge or information
• Researchers
needed to make decisions
• Users
Infl uence: People or groups whose • Executives
position, knowledge, or resources
give them influence in the • Policy makers
decision-making process • Board of directors
Responsibility: People or groups • Frontline staff
who are responsible for carrying
• Supervisors
out the decisions
• Managers
Impact: People or groups whose • Customers
relationships and activities will
• User groups
be impacted by decisions and
outcomes • Youth
Investment: People or groups • Suppliers
whose investment of time, money,
• Shareholders
research, people, space, materials,
and so on is needed for success • Foundations
Interest: People or groups who • Advocacy groups
have an interest, emotionally or
relationally, in the outcomes • Family members
Innovation: People or groups • Think tanks
whose different ways of thinking
• Artists
and being and whose life experi-
ences can bring novel ideas and • Futurists
ways of working to the process • Youth
• Elders