Page 175 - Boost Your Hiring

Index

Accomplishments, pride in, 27–28 Candidates, job, 6–56
Adaptability, 61–62, 121 accomplishments, 27–28
Administrative skills, 120 areas of expertise, 35–36
Angry customers, dealing with, 69–70 attention to detail, 39–40
Applicant. See Candidate background and experience, 7–8
Areas of expertise, 35–36 challenges, determining, 33–34
Attention to detail, 39–40 collaborating with coworkers, 45–46
communication skills, 37–38
Basic rules of hiring, 159–160 coworkers, and, 19–20, 45–46
Beginning the interview, 131–133, 141–142 evaluating, 151–157. See also Candidate
Behavior-based questions, 57–108 evaluation
adaptation to new situation, 61–62 failure, 21–22, 23–24
angry customers, dealing with, 69–70 fitness for job, 11–12
biggest project, handling of, 83–84 gaps in work experience, 25–26
coaching skills, 93–94 goals, 49–50
conflict with boss/coworkers, 81–82 how long will candidate stay on job,
creative thinking, 59–60 51–52
customer service skills, 69–70, 87–88 learning from mistakes, 23–24
deadlines, meeting, 101–102 limits/disabilities, 17–18
difficult situations, 87–88 motivation, 15–16
fast-paced environment, 89–90 organizational skills, 41–42
follow-through, 97–98 personality fit, 13–14
general questions, contrasted, 57 problem-solving skills, 43–44
global markets, 79–80 reasons for leaving current job, 55–56,
influencing another’s decision making, 133
107–108 reasons for wanting to work for company,
initiating actions, 73–74 53–54
keeping up-to-date, 95–96 relationship with coworkers, 19–20
leadership skills, 77–78 strengths, 29–30
mistakes, dealing with one’s, 99–100 teamwork, 31–32
motivating coworkers/subordinates, 93–94 unique characteristics, 9–10
negotiation skills, 103–104 work environment, 47–48
overcoming obstacles, 75–76 Career setbacks, 21–22
performance beyond job requirements, Clipboard, using, 131
91–92 Closed-ended question, 16, 20
persuasive skills, 85–86 Closing the interview, 146
strategic thinking, 67–68 Coaching skills, 93–94
sustained, persistent effort, 63–64 Cognitive skills, 120
teamwork, 105–106 Common mistakes of interviewers, 125–126
unpopular decisions, 71–72 Communication skills, 37–38, 120, 135
writing skills, 65–66 Communication style, 152
Biggest project, handling of, 83–84 Compare and contrast past jobs, 138
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