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Concept:
                                         Approval
                                    Analysis:
                                         Approval   Planning and Budgeting a Project     77
                                    Design:
                                         Approval
                                    Development:
                                         Approval
                                    Transition to Production:
                                         Approval
                                    Production:


                                    Decommissioning:


                                 Table 5-2. Quick project overview, blank for copying (continued)

                                    We use the Project Overview to accomplish the first two
                                 steps. As we do, we may be told, “This project has to be done
                                 by June 1” or “We can only spend $500 on decorations and
                                 catering for the big gallery opening.” We need to listen to and
                                 respect the customers’ wishes. We call these the “imposed
                                 schedule” and “budget.” We aren’t saying that we can do what
                                 they’ve asked; but we know they want it. If their request, the
                                 imposed date or budget, doesn’t match our estimate of what the
                                 job will take, we’ll work it out with them.
                                    Here are the steps for defining the project and finishing the
                                 top half of the Quick Project Overview.
                                  1. Write down what you know. Put question marks next to
                                     what you don’t know.
                                  2. Talk to people. Find out what they want and get their
                                     ideas. Use the overview as a questionnaire; don’t leave the
                                     meeting without asking at least one question that will help
                                     fill in each spot on the top half of the form. If they don’t
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