Page 59 - How to Drive the Bottom Line with People
P. 59
Understanding Higher Math
essential to the higher purpose. In the case of
Medtronic, a company that reflects these values,
employees have come to understand the life they save
might just be that of a coworker.
From the Express Lane
a Higher math means paying attention to people
with the same fervor with which you pay attention
to profits.
a Today’s profit-driven business model is fatally flawed.
a Business leaders must be emotionally engaged with
people throughout their organization.
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a Merchants thrive on challenge; storekeepers suffo- =
cate in the status quo.
a Business fidelity means connected team members
deliver the goods to satisfied customers.
a Engaging the souls of team members allows for the
genuine engagement of guests.
