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20 Contents

14.6 Cloud Computing and BI 637
Service-Oriented DSS 638
Data-as-a-Service (DaaS) 638
Information-as-a-Service (Information on Demand) (IaaS) 641
Analytics-as-a-Service (AaaS) 641
14.7 Impacts of Analytics in Organizations: An Overview 643
New Organizational Units 643
Restructuring Business Processes and Virtual Teams 644
The Impacts of ADS Systems 644
Job Satisfaction 644
Job Stress and Anxiety 644
Analytics’ Impact on Managers’ Activities and Their Performance 645
14.8 Issues of Legality, Privacy, and Ethics 646
Legal Issues 646
Privacy 647
Recent Technology Issues in Privacy and Analytics 648
Ethics in Decision Making and Support 649
14.9 An Overview of the Analytics Ecosystem 650
Analytics Industry Clusters 650
Data Infrastructure Providers 650
Data Warehouse Industry 651
Middleware Industry 652
Data Aggregators/Distributors 652
Analytics-Focused Software Developers 652
Reporting/Analytics 652
Predictive Analytics 653
Prescriptive Analytics 653
Application Developers or System Integrators: Industry Specific or General 654
Analytics User Organizations 655
Analytics Industry Analysts and Influencers 657
Academic Providers and Certification Agencies 658
Chapter Highlights 659 • Key Terms 659
Questions for Discussion 659 • Exercises 660
▶ end-of-chApter ApplicAtion cAse Southern States Cooperative
Optimizes Its Catalog Campaign 660
References 662
Glossary 664
Index 678

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