Page 250 - Roy W. Rice - CEO Material How to Be a Leader in Any Organization-McGraw-Hill (2009)
P. 250
Index • 231
Difficult tasks, 100–102 Gardner, Howard, 32
Diller, Phyllis, 172 Gates, Bill, 7
Drug use, 212 General Electric (GE), 201
Generalists, 27–44
Earp, Wyatt, 117 characteristics of, 31–32
Ebbers, Bernie, 40 delegation skills of, 38–41
Eisner, Michael, 51 importance of becoming, 27–31
E-mail, 141 meeting skills of, 36–38
Empathy, 130 and “no,” 34–36
Enron, 40 and office politics, 41–44
Evaluation, of bosses, 192–196 persuasion skills of, 32–33
Excellence, in field, 4 problem-solving skills of, 33–34
Extemporaneous speech, 149 Germs, 123
Eye contact, 116, 152 Giving credit, 94–95
Global awareness, 55–57
Facial expression, 118–120 Goal setting, 65
Falvey, Jack, 48–49 Godrej, 56
Family, 210–212 Golf, 81–82
Feedback, 161–170 Gossip, 140, 169
accepting, 168 Goya, Francisco José de, 46
asking for, 164–168
characteristics of frequent, 164 Hallmark Cards, 149
formal, 165 Handshake, 122–123
giving, 169–170 Happiness, 61–62
importance of, 161–164 Headhunters, 194
Ferrazzi, Keith, 107 Hearing loss, 146
Fired, getting, 202–203 Hefner, Hugh, 140
Fischer, Bob, 128 Heinz, 56
Fitipaldi, Emerson, 46 Hendrix, Jimi, 112–113
Fitting in, 109–123 Holt, Jim, 61
characteristics of, 114–115 Hugging, 122
and facial expression, 118–120 Human resources, 199–201
importance of, 109–113 Humor:
and posture, 115–116 in communication, 148–150
and stillness, 117 in meetings, 37, 38
and touch, 121–123 in public speaking, 151
and wardrobe, 120–121
Fleming, Peter, 40 Iacocca, Lee, 202
Four Cs of leadership, 215 Imagination, 19–20
Four-minute rule, 208–209 Immelt, Jeffrey, 80
Fuller, Buckminster, 76 InBev, 56
