Page 244 - Build a Culture of Employee Engagement with the Principles
P. 244

215
                                               References and Resources



        McGregor, D. (1960).  The Human Side of Enterprise. New
              York: McGraw-Hill.
        Molson Coors. www.molsoncoors.com/careers/employee-engage
              ment.

        Murray, H. A. (1938). Explorations in Personality. New York:
              Oxford University Press.

        Nink, M. (2009). Employee disengagement plagues Germany.
              The Gallup Management Journal.  Retrieved 11/17/09
              from www.gallupjournal.com. Princeton. NJ: The Gallup
              Organization.

        Prochaska, J. O., and DiClemente, C. C. (1982). Transtheoreti-
              cal therapy: Toward a more integrative model of change.
              Psychotherapy: Theory, Research and Practice, 19,
              276–288.
        Ramarajan, L., Barsade, S. G., and Burack, O. R. (2008). The
              influence of organizational respect on emotional exhaus-
              tion in the human services. The Journal of Positive Psy-
              chology, 3, 4–18.

        Reputation Institute. (2009). 2009 Global Reputation Pulse—
              US Results. Retrieved from www.reputationinstitute.com/
              knowledge-center/global-pulse.

        Schneider, B., Macey, W. H., Barbera, K. M., and Martin, N.
              (2009). Driving customer satisfaction and financial suc-
              cess through employee engagement. People & Strategy,
              32 (2): 22–27.

        Simon, B., and Stürmer, S. (2003). Respect for group members:
              Intragroup determinants of collective identification and
              group-serving behavior. Personality and Social Psychol-
              ogy Bulletin, 29, 183–193.
   239   240   241   242   243   244   245   246   247   248   249