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206   Cultural  Competence in Health Education and Health Promotion



                            Osborne (2005) discusses the importance of considering a person ’ s background
                       before starting to convey information. For example, the health educator should be
                       aware of people ’ s personal health, such as the presence of chronic illnesses, complica-
                       tions, and medications, because this knowledge will facilitate the implementation of
                       health promotion programs. Health educators can meet the needs of older adults by
                        determining the health literacy of the target population and then employing improved
                       communication skills and well - written instructions that are at the appropriate level for
                       the older adult population they seek to reach.
                            Osborne (2005) suggests that information presented to an older adult population
                       should be limited to a few important points, adjusted according to the audience  attention
                       span, and repeated. Nakasato and Carnes (2006) suggest that health promotion pro-
                       grams targeting older adults address three key needs of these individuals: (1) to main-
                       tain a low risk of experiencing disease and disease - related disabilities, (2) to maintain a
                       mentally and physically active lifestyle, and (3) to maintain their engagement in life.
                       The following strategies can be applied in these health promotion programs:
                       ■       Create a shame - free learning environment.  Group participants can be encouraged
                          to draw from their vast experiences and to share their lifelong learning about
                          health. Health educators can work to  “ update ”  the information clients have when
                          it does not conform to established scientifi c standards.
                       ■       Create an environment conducive to learning and good communication  with large
                          visual aids, well - lit rooms, and quiet spaces to talk. Culturally apt and age -  appropriate
                          graphics that are easy to read and follow can facilitate the learning process. Health
                          educators working with older adult populations need to be mindful of their voice pro-
                          jection to ensure they can be heard without shouting or sounding condescending.

                       ■       Make spoken information concrete and concise.  As just mentioned, voice projec-
                          tion is important in delivering information to and discussing issues with older
                          adult populations. Health educators should also seek to decrease their use of  jar-
                          gon,  technical language that may not be understood by their target audience.
                           Examples too should be placed within a context that can be experienced by the
                          target population.

                       ■       Engage in short trips  “ down memory lane. ”  Older adults enjoy recalling facts
                          they have learned and the experiences they have had and the people with
                          whom they shared these experiences.

                       ■       Incorporate social activities into health education and promotion programs.   Active
                          learning must be encouraged and promoted throughout health promotion programs.

                           CULTURAL COMPETENCE WITH OLDER ADULTS

                         Betancourt, Green, Carrillo, and Ananeh - Firempong (2003) find that health care can
                       be considered culturally competent when it is based on an evident understanding of

                       the ways in which patients ’  society and culture influences their health behaviors and
                       health beliefs. Health education practitioners can build cultural competence with  aging






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