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FIGURE 11-2
Multi-layered Stewardship Model.

some aspect of customer data. Row A shows customers in an external context. Rows B and C show
two different internal views of customer data. We based this figure on a client example where a single
subject area had not only multiple stewards, but also required a customer stewardship committee.
• Accountability needs to stand out. Stewardship can be considered a function, so in essence anyone who
uses or touches data in any way can be viewed as a steward. However, this certainly misses the whole
accountability concept. Unless you want to solely state that stewardship equals accountability, you are
going to need to call out who is accountable. In my experience, the best DG frameworks declare
everyone stewards and then have separate titles for layers of accountability and responsibility. This is
one of those items that may not line up with other processes for deploying data governance.

Before we delve into the details, take time to review Figure 11-2. It shows a very simple representation
of a DG framework in which the word stewardship is not mentioned. Figure 11-3 illustrates how one

FIGURE 11-3
Sample Data Governance Framework.