Page 89 - Getting to the Heart of High Performance
P. 89
F ace-to-face with another person…
You deal with the two decisions. You end up in one of six
behavior categories. And depending on what the other per-
son decides, the two of you will pair up in one of these nine
Action-Reaction Behavior Cycles.
These person-to-person loops show the full range of
possibilities for your interactions with other people. In
the course of a routine week, you’ll probably spend time
in all nine cycles. The cycles are illustrated on page 74.
Nine Cycles and No More 73
