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Analysis Methods for Design Decisions      169

                      of “yes” does not convey much information. More detailed
                      performance evaluation would take into account the baseline
                      waste stream, the types of wastes, the difficulty of recycling,
                      and the level of improvement achieved.
                    • Multiple checklists that reflect a large number of guidelines
                      will often produce conflicts between different attributes of the
                      design. For example, conflicts may arise between mass and
                      recyclability (e.g., using polymers versus metals in automo-
                      tive applications), reusability and energy consumption (e.g.,
                      refurbishing an old piece of equipment vs. acquiring a new
                      energy-efficient one), and between toxic chemical use and
                      energy consumption (e.g., using mercury-containing compact
                      fluorescent lamps versus incandescent lamps) [1].
                    • Checklists provide no guidance to product developers regard-
                      ing the relative importance of different issues or the degree
                      of effort that is warranted in addressing a specific issue. For
                      example, is it more important to reduce source volume or to
                      assure recyclability? Is a 10% reduction in waste a reasonable
                      goal? How much of the R&D budget should be committed
                      to achieving these goals? These are challenging questions
                      that can only be answered through a more rigorous trade-off
                      analysis.
                    • Checklists can actually reduce creativity by encouraging a
                      false sense of complacency. People who have worked through
                      the checklist in a mechanical fashion may feel that they have
                      done all that is necessary to consider environmental issues.
                      Thus, they may fail to become sufficiently involved in DFE
                      exploration and may overlook important opportunities or
                      problems that are not covered on the list.
                   Nevertheless, checklists are an effective starting point for en -
               couraging organizations to think about environmental issues and to
               begin taking positive actions.

               Scoring Matrices
               The use of aggregation and scoring techniques for interpreting envi-
               ronmental metrics was discussed in Chapter 7. Despite the limita-
               tions of these methods, qualitative scoring matrices can be a useful
               technique for trade-off analysis in design decisions. They involve
               creating a matrix diagram in which the rows represent competing
               options or objectives and the columns represent design attributes.
               Various indexing and scoring methods can then be applied, based
               on available data and/or subjective judgments, to derive categorical
               or numerical ratings. The assigned “scores” are seldom physically
               meaningful in an absolute sense but can be used to distinguish the
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