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222    C h apter  Ele v e n

                      The newer Xeon processor gives another 35–60% efficiency
                      gain over previous products.
                    •  Intel’s Eco-Rack design for business data centers reduces
                      power consumption by 16 to 18%. If it were used by all ser -
                      vers and data centers in the United States, this technology
                      would save the equivalent of the energy used by 986,000
                      homes. Each Eco-Rack saves about $44,000 annually in elec-
                      tricity costs. Many data centers have adopted “virtualiza-
                      tion” technologies to further lower energy costs by reducing
                      the number of servers required for a given service load.
                    •  Microsoft has adopted a commoditized manufacturing ap -
                      proach to make data centers modular, scalable, efficient, and
                      as low-cost as possible. Its new Generation 4 design has a
                      Power Usage Effectiveness—the fraction of energy actually
                      used for computing—of 1.12, among the lowest yet achieved.
                      Additionally, by working toward a chiller-free design, Micro-
                      soft hopes to eliminate the use of water.
                    •  Building on IBM’s experience in product stewardship and
                      DFE, IBM Global Business Services introduced an Environ-
                      mental Product Lifecycle Management service as part of its
                      corporate social responsibility practice. The company employs
                      more than 1,000 product life-cycle management experts world-
                      wide, advising customers in a variety of different industries.
                    •  EPA’s DFE Program partnered with the electronics industry
                      (see Chapter 3) to perform a life-cycle environmental impact
                      assessment of alternatives to lead solder, helping to prepare
                      for a phase-out of lead in compliance with the European
                      Union’s Restriction of Hazardous Substances directive [3].
                   This chapter highlights the DFE programs of three leading com-
               panies in the electronics industry, Xerox, HP and Sony, but there are
               many more stories worth telling.



          Xerox Corporation: Reducing the Footprint of Printing
               A Pioneering Commitment
               Xerox Corporation was one of the earliest firms to adopt DFE, and
               enjoys a strong reputation as an industry leader in sustainability.
               With $17 billion in annual revenue and about 55,000 employees in
               over 160 countries, the company’s famed brand name is synonymous
               with photocopying. Xerox introduced the first commercial copier sys-
               tem in 1959, and its legendary Palo Alto Research Center produced
               many breakthrough innovations, including the computer mouse.
               Xerox has adapted to the digital age by offering a broad portfolio of
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