Page 399 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

Design and Improvement of Service Processes—Process Management 359

PCh PFs

Process planning data
Copper clad
PCB Finished
Resist material
manufacturing product
Etchant
A1

Operator
Machine CAM software
Figure 10.9 Level-1 IDEF0 Process Mapping for Printed-Circuit Board (PCB)
Manufacturing

10.4.3 Value Stream Mapping

Based on process mapping, a value stream mapping can be developed to
analyze how well a process works. Once a process map is established at an
appropriate level of detail, the flows of products, programs, and services,

PCh
PFs
PP data Bonding
Outer &
layer Drilling
Al1
Inner
layer
Metalising
Solution
Al2
Inner
layer Photomech
Mask Al3
Plating
Solution
Al4
Etching
&
Stripping
Etchart Al5
Coating
& Totest
Finishing
Material Al6
Operator
Machine
Figure 10.10 Level-2 IDEF0 Process Mapping for Printed-Circuit Board (PCB)
Manufacturing Process