Page 36 - Effective communication Skills by Dale King
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one is good. It could be argued that people with psychopathic tendencies have

               higher morals than normal people, who would likely not push that person off
               of the bridge, because they aren’t as influenced by their emotions when they
               make their decisions.


               Measurement of Empathy

               Empathy is typically measured through a self-reported questionnaire like the
               Questionnaire  for  Cognitive  and  Affective  Empathy  or  Interpersonal
               Reactivity Index. These normally ask people to say whether or not they agree
               with certain statements in order to measure empathy.

               With the QCAE, it asks things like “It affects me very much when one of my
               friends  is  upset,”  which  helps  to  give  a  score  for  affective  empathy.  The
               QCAE figures out cognitive empathy by placing a value on statements like,

               “I  try  to  look  at  everybody’s  side  of  a  disagreement  before  I  make  a
               decision.”

               Through this particular questionnaire, researchers have discovered that those
               who scored higher with affective empathy has more grey matter, which is a
               group of nerve cells, in the part of the brain known as the anterior insula.

               This  is  the  area  of  the  brain  that  is  involved  in  regulating  negative  and

               positive  emotions  by  using  environmental  stimulants  with  automatic  and
               visceral  bodily  sensations.  People  who  had  higher  scores  in  cognitive
               empathy had greater grey matter in the dorsomedial prefrontal cortex.

               This  is  the  area  of  the  brain  that  is  normally  activated  during  cognitive
               processes, like the Theory of Mind, which is having the ability to connect
               mental beliefs to others and yourself. It also means that you understand that
               others  have  perspectives,  intentions,  desires,  and  beliefs  that  are  different

               than your own.

               Selective Empathy?

               Research  has  found  that  people  normally  feel  more  empathy  for  people
               within their own group, like those in a single ethnic group. There was one
               study  performed  that  scanned  the  brains  of  Caucasian  and  Chinese

               participants as they watched a video of people of the same ethnic group in
               pain. They also watched a video of people of a different ethnic group in pain.

               They discovered that the anterior cingulate cortex, which is activated when
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