Page 25 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian

just don’t get it. They don’t have the skillset to cope with the

situation, they don’t have the right tools or they don’t know

how to use them. Very often, when you change your

perspective, the things you look at literally change.

It is also very useful in relationships with other people.
Always try to guess the basis of other humans’ behavior.

Think, “They are innocent and they did the best they could in

their current situation.” Even if they aren’t innocent, it will

give you a much better understanding of their intentions. It

will open up the possibility of much better communication,
while giving them the opportunity to respond kindly and in a

more constructive way.

3. It Is Impossible Not to Communicate

Everything you represent is some form of communication.

In the process of communication, the non-verbal message and
your voice play very important roles. Both verbal and non-

verbal messages are always sent to trigger some kind of a

reaction from a receiver. The way in which a receiver reacts

depends on the message you send and the way you send it.

You are responsible for the understanding or misunderstanding
of your words by a receiver. That is why you have to make

sure the information you send is the same that the receiver

gets.

For me, familiarization with these basic assumptions was a

great foundation for getting to know more about the art of

effective communication. Moreover, it gives you a picture of
what self-development is, as well as the art of communication.

It is not necessarily a set of psychological techniques and

tools, but a model of wise change for the better. Even now, I