Page 21 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian

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1 Mehrabian, Albert; Wiener, Morton (1967). Decoding of Inconsistent
Communications. Journal of Personality and Social Psychology 6 (1): 109–114

Mehrabian, Albert; Ferris, Susan R. (1967). Inference of Attitudes from Non-verbal
Communication in Two Channels. Journal of Consulting Psychology 31 (3): 248–
252