Page 236 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar
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Project Name:  Manual for Soft Skills
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              224    |    Chapter 9                                               ACE Pro India Pvt. Ltd.

                               •   Qualification/training
                               •   Experience
                               •   Appearance and self confidence
                               •   Communication skills
                               •   Motivation

                            Careful preparation and planning much in advance would really help to keep
                            out of chaos. The applications received must be sorted out and scrutinized
                            and deserving candidates must be called for the interview.
                                The interviewer must be an experienced person who can do a quick per-
                            sonality sketch of each interviewee in the limited time period of 15–30  minutes.
                            And if the number of deserving candidates is larger making the choice difficult,
                            he/she should be able to do the elimination process by careful examination and
                            re-assessing the candidates before the final ranking is done.
                                The interviewer must be highly proficient in social and interpersonal
                            skills. He/she must be able to make the interviewee feel comfortable. The ques-
                            tions asked should have clarity of perception and be lucid and intelligible.
                                He must also have a deep insight, intuition and knowledge of the subject
                            in which the candidate is being interviewed. The way he asks questions is
                            very important. He must take care not to sound sarcastic, contemptuous or
                            disdainful and make the candidate feel unworthy.


              Interviewee’s Preparation
                            The interviewee must be very well prepared physically, intellectually as well
                            as psychologically because it is not just his knowledge of the subject but his
                            entire personality which will be assessed.

                            Physical Preparation
                            The interviewee must be well groomed and must essentially follow a con-
                            ventional form/mode of dress. He must be meticulous about neat hair style,
                            nails, foot wear, etc. The briefcase or handbag and the folder containing all
                            the important documents should be handled gracefully. Awkward or clumsy
                            handling would leave a bad impression. Never drag the chair you are asked
                            to sit on. And take utmost care of the body language. Before leaving you are
                            expected to shake hands only if you are offered. Otherwise just leave the
                            room with a ‘thank you’.

                            Mental Preparation

                            It  is  extremely  important  that  you  revise  well  the  subject  of  your  study
                            with special reference to the area of specialization. General knowledge too







       Bhatnagar_Chapter 09.indd   224                                                   2011-06-23   7:53:00 PM
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