Page 238 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

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viii. How do you evaluate yourself?
ix. What are your major strengths?
x. What are your major weaknesses?
xi. Are you comfortable working individually or as a team?
xii. Tell us about yourself.
xiii. How do you handle pressure?
xiv. What do you see yourself doing after five years?

xv. How long do you expect to work here?

POINTS TO REMEMBER

Listening Skills

• Listening is a remarkably sensitive skill that makes interpersonal
communication extremely effective and rewarding.
• Hearing, Interpretation, Evaluation, and Response are the four stages
of listening.
• Listening involves giving physical attention to the speaker.
• Reflective listening restates the feeling and content of the speaker’s
message and demonstrates that you understand and accept it. An
empathic listener focuses on the speaker’s feelings.
• Listening is an intellectual activity and offers a number of benefits
if you train yourself to be attentive, evaluative and critical while
listening.
• Training for good listening is largely a personal initiative
responsibility.
• Effective listening is of enormous importance in the area of teaching
and has to be practised by both the students and the teachers.

Articulation Skills

• The English language does not consistently maintain the correspon-
dence between the written form and the spoken form.

• The English language has 26 letters but 44 sounds. Therefore some
letters must account for more than one sound.
• Of these 44 sounds, 20 are vowel sounds and 24 are consonant
sounds.

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