Page 240 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

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• The next task is to analyse the audience. You must determine as to
how the objective can be achieved in the context of the particular
diverse composition of audience and also identify the aims and objec-
tives of the audience.
• The subject that conveys the main idea is the crux of the entire pre-
sentation. You should research the subject well because it lists out the
results of the previous surveys and the latest developments in the area
concerned. The structure of the subject also has to be organized into
an introduction, body, and a conclusion.
• The worth of the message can be enhanced a hundred times if it is
delivered in a crisp manner, with the right facial expression, eye con-
tact, gestures, posture, and voice.
• Visual aids significantly improve the quality of a presentation. Some
of the visual aids that can be used are:
a. A black board

b. Charts and real objects that can be passed around
c. Video, film, and 35 mm slides
d. Computer projection
e. Overhead projection, transparencies
• After the presentation, enough time must be allotted for questions
and discussion. You should generally ask open-ended questions that
stimulate thinking and churn out new ideas, which in turn elicit dis-
cussions. Closed questions which ask for a one-word answer (like Yes
or No) close the doors for discussions.

• Do not ask rambling ambiguous questions covering multiple issues.
You could direct questions that are clear, concise, and challenging
either to a group or to an individual.

Interviewing Skills

• The interview is the most important component of job search. It is a
formal meeting in which the interviewer/s and interviewee ask ques-
tions, gather information, evaluate, and form an opinion about each
other
• Interviewers adopt different kinds of techniques such as behavioural
interview, traditional interview, serial interview, panel interview, and
the stress interview.

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