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              72    |    Chapter 4                                                ACE Pro India Pvt. Ltd.

                            opinion leaders throughout every class and occupation and they were much
                            like the people whom they influence, be they friends, coworkers, or relatives.
                            The study also threw up the fact that opinion leaders were more exposed to
                            the radio, to the newspaper and to magazines than the people over whom
                            they had influence. Therefore ideas often flow from radio and print to opinion
                            leaders, and from these to the less active sections of the population.
                                The findings of modern day studies in the light of the original statement
                            of  the  two-step-flowhypothesis,  suggests  the  following  picture.  Opinion
                              leaders  and  the  people  they  influence  are  very  much  alike  and  typically
                            belong to the same primary group of family, friends, and co-workers. Most
                            spheres of influence focus the group’s attention on some related part of the
                            world  outside the group and it is the opinion leader’s function to bring the
                            group into touch with this relevant part of the environment through  whatever
                            media are appropriate. Even though opinion leaders appear to be more in
                            contact with the outside world through the mass media, it is also true that
                            they are also primarily affected not by the communication media but by still
                            other people. The main emphasis of this two-step-flow theory appears to
                            be only on one aspect of interpersonal relations, that is.  interpersonal rela-
                            tions as channels of communication. But studies have revealed that such
                              interpersonal  relations  influence  the  making  of  decisions  at  least  in  two
                            additional ways.
                                In addition to serving as a network of communication, interpersonal
                            relations are also sources of pressures to conform to the groups’ ways of
                            thinking and acting. Examples of the working of such group pressures are
                            evident during the election time in the homogeneity of opinion and action
                            observed among voters. A similar situation is found among doctors. The
                            social support that comes from being a part of the respected medical com-
                            munity gives the doctors the confidence needed to adopt a new drug. Similar
                            examples abound in our every day experience, repeatedly verifying the work-
                            ing of the two-step-flow of communication, the role of opinion leaders, and
                            the potency inherent in interpersonal relations.
                                The two-step-flow theory of communication and influence offered new
                            perspectives on the mass communication process. Family members, friends,
                            and others brought ideas from the media to the attention of common public
                            who were not exposed to it directly. Thus, to re-iterate, there was an indirect
                            but important flow of ideas and influences from the media to those who
                            were directly exposed, and from them to additional people who had not read
                            or heard the original messages.
                                In his study on this matter, Katz and Lazarfeld found that ‘position in the
                            life cycle’ was a critical variable determining who would influence whom and
                            in what area. For example, young working-women in close contact through
                            media sources with the world of fashions, hairstyles and cosmetics sought








       Bhatnagar_Chapter 04.indd   72                                                    2011-06-23   7:52:11 PM
              Modified Date: Thu, Jun 23, 2011 06:32:16 PM             Output Date: Thu, Jun 23, 2011 07:52:09 PM
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