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Applying Techniques to Address Procrastination in the Workplace  157

                          Setting both mastery and performance goals is associated with
                      a reduction in procrastination.
                          Within any dynamic organization, you’ll have multiple and
                      often competing goals. Time managers say that you should do the
                      most pressing and important things first. This advice is rational
                      but not necessarily realistic. The hyperbolic factor is likely to be
                      present. The more pressing and important goal may be the one
                      that was originally put off until the delays could no longer be toler-
                      ated. At that point, you allocate resources to the pressing task.
                          In a static world, you can better predict what is going to happen
                      next. You know what to do first, second, and third. You’ll allocate
                      time and resources in that order.  But we don’t live in a predictable
                      world where linear actions lead to goals.
                          In a dynamic world, which is more the norm, you’ll sometimes
                      have to reverse the ordering of your goals if you are directed to
                      do so by higher authority. However, if your mission is to decrease
                      procrastination in order to increase production, it doesn’t matter
                      that much if your priorities are shifted because of an external
                      directive. The value of pursuing the mission and supporting it
                      with achievable goals remains. You simply apply your counter-
                      procrastination efforts to a different challenge.


                      Create Clear Objectives. When you break your goals down into con-
                      crete and measurable objectives, you improve your chances of
                      achieving your mission. That is because smaller steps have shorter
                      deadlines and the rewards of completion are closer in time. Thus
                      they are more likely to get done. Objectives provide a sequence of
                      activities. Finishing one step sets the stage for finishing the next.
                          Suppose you have procrastinated on working to overcome
                      a fear of speaking before community groups. Your goal is to over-
                      come  this  fear.  You  can  break  the  goal  down  to  five  sample
                      objectives:
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