Page 209 - End Procrastination Now Get it Done with a Proven Psychological Approach
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Sample Therapy Script for a Procrastination Scenario   173

                       Interaction                              Process Comments

                       Bill: Let’s see if we can figure out what is going   Set the stage for
                       on. Let’s start with your view that performance   problem solving.
                       reviews are a waste of time.
                       Ted: Yeah, they are a waste of time. I have better   Problem clarification.
                       things to do. I shouldn’t have to do them.  Get the client’s per-
                                                                spective on what’s
                                                                required. Log the
                                                                client’s “shouldn’t
                                                                have to do it” belief
                                                                for later use when the
                                                                timing is better for
                                                                clarifying or dealing
                                                                with this issue.

                       Bill: What do you do for each review?
                       Ted: I have to fill out a rating scale and make
                       general comments.
                       Bill: On average, how long does it take to com-  Gather information
                       plete each review?                       on time commitment.
                       Ted: It takes half an hour to do and half an hour
                       to give the results.

                       Bill: So would 20 hours be a realistic estimate for
                       the reviews for all five salespeople and your as-
                       sistant? That would include putting together the
                       information and handling rescheduling issues.

                       Ted: I should be able to get them done in less
                       time than that.
                       Bill: So the amount of time it takes isn’t as much   Clarifying Ted’s idea
                       the problem as what you make of the reviews   for what he should be
                       themselves. Are performance reviews part of   able to do is tempting
                       every manager’s assignment?              to address. This is a
                                                                timing issue. It’s also
                                                                a tracking issue. So I
                                                                stuck with the theme
                                                                to avoid sidetracking.
                                                                I’ll deal with Ted’s
                                                                meaning of “should”
                                                                later.

                       Ted: Everyone has to do them.
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