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Return on Investment 85

Late detection of the fact Personnel demotivation, abnormal
that an employee has been turnover, increase in work related
allocated more than three accidents
positions in less than six
months
Inability to detect that a Anomaly in the optimization process of
product changes the manufacturing of products that
manufacturing units more financially penalizes factories
than twice in one week
Transformation of SI (section 4.4)
Scattering of master data, Dangerous overlap between the
business rules, and processes Information System and its underlying
within hard-coded and IT systems explaining the brakes on
opaque software the latter. The IT budget dedicated to
maintenance is extortionate: any
business change requires complex and
costly work for IT staff. Management
control is incapable of taking into
account Information System assets
(reference and master data, business
rules and processes), which is the same
as a defect taking into account value.
IT masks this value by trapping it in
opaque software
The improvement of data Data quality does not progress; it has a
quality is handled only by tendency to be degraded with the
working on its value growing complexity of organizations and
without being preoccupied systems. The economic performance of
with data models the company is penalized by these quality
problems
The lack of a tool enabling Financial loss due to unnecessary
business users to govern communication with IT to ensure the
reference and master data needs of business, for the initialization
and modification of reference and
master data, is taken into account.
Increase in the poor quality of data.
Inability to take into account the
reliability of data. The company is
weakened by its data, which diminishes
its economic performance

Table 4.1. Criteria for financial analysis of an MDM system
for business practices