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If the Application Data folder icon does not appear in your personal folder, you need
to choose Tools➪Folder Options and then select the Show Hidden Files and Folders
option button on the View tab before you select OK.
11. Paste the copied the template files into the Templates folder by pressing Ctrl+V.

You are now ready to tackle any of the exercises in the workbook using the practice files
saved in the My Practice Spreadsheets folder inside the My Documents folder on your
hard disk.

When you’re finished doing the exercises and no longer need access to the practice files, go
ahead and delete the My Practice Spreadsheets folder and all its contents by dropping it in
the Recycle bin on the Windows desktop.

Troubleshooting

I tried my best to compile programs that work on most computers with the minimum
system requirements. Alas, your computer may differ, and some programs may not work
properly for some reason.

The two likeliest problems are that you don’t have enough memory (RAM) for the programs
you want to use, or you have other programs running that are affecting installation or run-
ning of a program. If you get an error message such as Not enough memory or Setup
cannot continue, try one or more of the following suggestions and then try using the
software again:

Turn off any antivirus software running on your computer. Installation programs
sometimes mimic virus activity and may make your computer incorrectly believe that
it’s being infected by a virus.
Close all running programs. The more programs you have running, the less memory
is available to other programs. Installation programs typically update files and pro-
grams; so if you keep other programs running, installation may not work properly.
Have your local computer store add more RAM to your computer. This is, admit-
tedly, a drastic and somewhat expensive step. However, adding more memory
can really help the speed of your computer and allow more programs to run at the
same time.

Customer Care

If you have trouble with the CD-ROM, please call the Wiley Product Technical Support phone
number at (800) 762-2974. Outside the United States, call 1 (317) 572-3994. You can also con-
tact Wiley Product Technical Support at http://support.wiley.com. John Wiley & Sons
will provide technical support only for installation and other general quality-control items.
For technical support on the applications themselves, consult the program’s vendor or
author.

To place additional orders or to request information about other Wiley products, please call
(877) 762-2974.