Page 210 - Fearless Leadership
P. 210
Honoring and Fulfilling Commitments 197
expect others to read between the lines. Identify what requests
you have of both team members and nonteam members that
you have not explicitly made.
3. Make a clear and direct request, and manage the response
you get. Decide whom the appropriate person is that you need
to talk to; then be direct and make your request. Make sure you
get a clear yes, no, counteroffer, or redirect. Ensure that your
request ends with committed action and a specific deadline
to which all parties agree.
4. Here is a challenge: Think of a request that you would like
to make but have not made because you are concerned
about the response you will receive. Examine what stops you
from making this request and talking straight responsibly to
the appropriate person. What story are you making up about
the response you think you might get? Are you willing to be
uncomfortable and make your request? How can you deliver
this request in a responsible manner?
We limit our effectiveness when we withhold communication and do
not trust our instinct. We keep many great ideas, brilliant thoughts, and
brave requests under a tightly sealed lid either because we fear they will
be rejected or we fear they will be accepted. Which applies to you?
No sooner said than done—so acts a man of worth.
—QUINTUS ENNIUS (239–169 BC)