Page 210 - Fearless Leadership
P. 210

Honoring and Fulfilling Commitments  197


                  expect others to read between the lines. Identify what requests
                  you have of both team members and nonteam members that
                  you have not explicitly made.
               3. Make a clear and direct request, and manage the response
                  you get. Decide whom the appropriate person is that you need
                  to talk to; then be direct and make your request. Make sure you
                  get a clear yes, no, counteroffer, or redirect. Ensure that your
                  request ends with committed action and a specific deadline
                  to which all parties agree.
               4. Here is a challenge: Think of a request that you would like
                  to make but have not made because you are concerned
                  about the response you will receive. Examine what stops you
                  from making this request and talking straight responsibly to
                  the appropriate person. What story are you making up about
                  the response you think you might get? Are you willing to be
                  uncomfortable and make your request? How can you deliver
                  this request in a responsible manner?

               We limit our effectiveness when we withhold communication and do
             not trust our instinct. We keep many great ideas, brilliant thoughts, and
             brave requests under a tightly sealed lid either because we fear they will
             be rejected or we fear they will be accepted. Which applies to you?


                       No sooner said than done—so acts a man of worth.
                               —QUINTUS ENNIUS (239–169 BC)
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