Page 374 - Global Project Management Handbook

MANAGEMENT OF THE PROJECT-ORIENTED COMPANY 18-15

TABLE 18.6 Description of the Role: PM Office Manager
Objectives
• Ensure the professional project, program, and project portfolio management
• Owner of the business processes of project and program management and of project portfolio
management
• Lead the PM office employees
Position in the organization
• Reports to the profit center manager or the service division the PM office belongs to
• PM office employees report to the PM office manager
• Is a member of the project portfolio group
Tasks
Tasks in project and program management, quality assurance
• Work as an expert in project and program management (management support, consulting,
auditing)
Tasks in assigning a project or a program
• Review the quality of investment and project proposals
Tasks in project portfolio coordination
• Develop project portfolio reports
• Participate in coordination meetings of the project portfolio group
Tasks in the networking of projects
• Initialize the networking of projects
• Ensure continuity in the management of chains of projects
Tasks in organizational design
• Further develop the instruments for project, program, and project portfolio management
Tasks in personnel management
• Coach project and program managers and project and program owners
Tasks in managing the PM Office
• Organize the PM office
• Manage the PM office personnel
• Manage the PM office budget
• Possibly lead the expert pools “project management” and “project management training and
project management consulting”
Environment relationships
• PM office employees
• Project portfolio group
• Management, managers of profit centers, of expert pools
• Project proposal teams, project owner teams, and project managers
• Employees of the project-oriented organization
• Customers, partners and suppliers
Formal authority
• Approval of guidelines and standards for project and program management and project portfolio
management
• Initialization of supervision or audits for project and program management
• Initialization of the networking of projects
• Decisions regarding the organization, personnel, infrastructure, and budget in the PM office