Page 209 -

C a s e S t u d i e sa s e S t u d i e s
180
180 P P a r t I V : a r t I V : C

FIGURE 9-2 Dell’s Energy Smart calculator can help illustrate how much money you’ll save and what
your environmental impact will be.

Supply Chain
Along with other electronics industry members, Dell helped develop the Electronic Industry
Code of Conduct (EICC) to create a standardized industry code of conduct. Within the
EICC, rather than punish noncompliance, the goal is to improve citizenship and operational
efficiencies throughout the world.

NOTE The EICC’s website address is www.eicc.info and can also be found at Link 9-3.
Dell also uses it business process improvement (BPI) program to help suppliers improve
their operations. In the program, Dell and its suppliers work together to mitigate problems,
such as manufacturing quality, delivery, and cost. The EICC and BPI programs are
important because they give Dell an opportunity to be a good corporate citizen and show
partners where they can improve their own operations, from an environmental perspective.