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              and should use external ideas as well as internal ideas, and
              internal and external paths to market. . . . Open innovation
              combines internal and external ideas into architectures and sys-
              tems whose requirements are defined by a business model.”
                 The precursors to open innovation arose in the pharmaceu-
              tical and biotechnology industries during the 1980s and 1990s.
              New pharmaceutical products take a long time to get to mar-
              ket. Companies in these industries experience exceptionally
              high levels of uncertainty, so they pursue many paths at once.
              Competing in this context requires a deep and wide range of
              scientific knowledge and specialized capabilities from manu-
              facturing to clinical trials management. Looking outside one’s
              firm for partners, collaborators, or even just licensing oppor-
              tunities provides a natural solution. Robert Wolcott’s doctoral
              research, completed in 2002, found that large pharmaceutical
              companies that are more active external collaborators perform
              better than their peers over the long term with respect to both
              total market return and relative valuations.
                 Beyond the pharmaceutical and biotech industries, P&G and
              IBM were early leaders. P&G executives have written exten-
              sively about the development and application of what they call
              Connect + Develop, a play on research and development that
              is meant to emphasize the role of connecting people, ideas, and
              resources as a critical factor for innovation success. IBM invests
              significant resources each year in externally focused innova-
              tion programs, such as its Innovation Jams and Global Inno-
              vation Outlook (GIO) programs. Each program brings
              thousands of external people into the IBM fold annually to
              explore new markets, emerging technologies, consumer
              trends—whatever IBM and its broader community believe
              might lead to opportunities. The company takes a surprisingly
              open approach. Any concepts or ideas generated during GIO
              sessions are considered open to anyone involved. The com-
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