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            Sawhney, Mohanbir, 13, 60, 80, 219  Thinkplace (IBM), 133
            Schmelkin, Nancy, 30, 208–209    Thompson, John, 186
            Schmidt, Eric, 183–184           Thompson, Mark, 230
            Schumpeter, Joseph, 15           3Com, 243
            Science (Bush), 20               3M, 183, 244–245
            Senior executives:               Titan Watches Limited, 67
              assuming buy-in of, 194        Toyota Motor Corporation, 78
              leadership by, 177–188         Transition and scaling challenge, 4, 163,
              as sponsors, 212–213                166–172
            Separate development organizations, 20,  Truman, Harry S., 20, 240
                 241–246                     Turgot, Anne-Robert-Jacques, 19
            Service innovation, 53           Twain, Mark, 49
            Shepherd, Dean, 7
            Smith, Fred, 81                  Uncertainties, 86–88, 91–94
            Snyder, Nancy Tennant, 104, 105, 107  Unleashing Innovation (Snyder), 104
            Solutions innovation, 63–64      UPOD (underpromise, overdeliver), 41
            Sony, 2                          Uppal, Paroo, 203, 205, 206
            Sources of Innovation, The (von Hippel),
                 246                         Välikangas, Liisa, 226, 249
            Spencer, William, 240            Value capture innovation, 65
            Spin-outs, 24                    Value proposition (see Defining target
            Starbucks, 6, 59                      customers and value proposition
            Start-up companies, 8, 25             step)
            Stealth technology, 179, 188–191  Venture capital, 21, 39, 248–249
            Strategic priorities, 43–44      Virgin Mobile USA, 64
            Strategic vision, 139–141        Vision, 139–141
            Strategy, 137–138 (See also Choosing a  Von Hippel, Eric, 246
                 model)
            Structuring of Organizations, The  Wal-Mart, 15
                 (Mintzberg), 7              Wawa, 56–58
            Su Yong, 107                     Werbach, Kevin, 6
            Success Built to Last (Porras, Emery,  Whirlpool Corporation, 21, 103–108
                 Thompson), 230              White, David, 45
            Supply chain innovation, 66–67   White, Miles D., 191
            Sustainability of strategies, 54–55  Whitwam, Dave, 104–106
                                             Wolcott, Robert C., 13, 60, 217,
            Target customers (see Defining target cus-  224–225
                 tomers and value proposition step)  Wood, Richard “Dick,” 57, 58
            Tassimo Hot Beverage System case study,  Wozniak, Steven, 243
                 73–75
            Technical intensity/breadth, 152  Xerox Corporation, 242, 243
            Technical uncertainty, 91–92
            Technology-based product innovation, 15  Yaun, David, 6
            Telecommunications equipment, 11–12  Yunus, Muhammad, 23, 229
            Tellabs, 11, 12, 51–52
            Terman, Frederick, 241           Zara, 66–67
            Theory of Economic Development, The  Zimmer (company), 96–99
                 (Schumpeter), 15            Zimmer Institute, 97–98
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