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Workflow Automation and Intelligent Control                  165


              of “cognition” programmed into the workflow and the capacity for reason-
              ing beyond the physical laws that have been programmed into the workflow.
              Scientists have introduced a series of soft computing techniques (neural net-
              works, fuzzy logic, pattern recognition, etc.) to help workflows improve
              efficiency and include a level of smartness in the process. However, these
              techniques require a significant amount of human development and
              debugging to implement (as discussed in Chapter 4). Soft-computing tech-
              niques are difficult to initially implement in automated workflows, but once
              implemented they enable the workflows to move from merely automated to
              smart and then truly advanced by doing human functions such as “learn” and
              acquire “expert” knowledge. Al-Abbasi et al. (2013) and Al-Jasmi et al.
              (2013a) suggest that the following pillars should be considered during the
              design of smart workflows:
                 Knowledge capture. The benefit of knowledge capture is to standardize
                 processes and assure that recurring tasks are done consistently, without
                 fail, and include monthly best practices capable of improving asset per-
                 formance. Knowledge capture is also important to transfer knowledge
                 from subject matter experts (SMEs) to less experienced engineers. Skin
                 factor increasing with time in oil wells or preliminary values of pump
                 wear factor after 2years of production are typical examples of knowledge
                 captures. Workflows can be designed to show smart tips that help less
                 experienced personnel understand why data relates to a physical law
                 or that data is out of acceptable range.
                 Continuous improvement or “Kaizen.” A smart workflow will continue to
                 improve and learn if it can recognize patterns in the data and knowledge
                 that it captures. Artificial intelligence systems can recognize patterns in
                 operational variables and predict behaviors, which result in continuous
                 process improvements. Today, technology can generate a self-trained
                 neural network. However, when new events happen, the neural net-
                 work must be tuned; therefore, there is no complete set of soft computer
                 with a full awareness process.
                 Multidisciplinary collaboration. Smart workflows should be designed for a
                 high degree of collaboration among disciplines along the E&P value
                 chain, such as subsurface, reservoir, production, operations, drilling,
                 and surface facilities. When working in the system, each discipline should
                 contribute to the main goal and help overcome the complexity of oper-
                 ational problems. Smart workflows use technologies that can support
                 intensive, high-traffic, cross-discipline data flows, information sharing,
                 and knowledge integration.
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