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Fig. 8.5 Communication process before DOF: field personnel must go to the office to
review systems, visit wells to determine issues, and return to office to input event data.
Morning: go to field. Event and well intervention When route
Mobile device has actions recorded directly complete,
dashboard of ranked on device onto corporate travel home
well interventions in data base. Call, email, text
logical order. Operations Center. GIS
tracks and records route
Fig. 8.6 Effective mobile communication in enhancing collaboration and action in field,
process with DOF implementation: mobile device dashboard directs field personnel to
wells requiring attention and event data can be recorded directly.
operations center would text the field personnel with any new alerts or alarms
on a well requiring them to make unscheduled stops, which could disrupt the
route. Also, a pumper had to visit the well initially to determine if a different
technician (such as an electrician, chemical expert, mechanic, HSE expert, or
production technician) should be contacted. At the end of the day, the field
person would check in at the office to submit any reports and to enter event
items onto the company’s production or well database in the office.

