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          Fig. 8.5 Communication process before DOF: field personnel must go to the office to
          review systems, visit wells to determine issues, and return to office to input event data.


















               Morning: go to field.  Event and well intervention  When route
               Mobile device has      actions recorded directly  complete,
              dashboard of ranked     on device onto corporate  travel home
               well interventions in  data base. Call, email, text
                 logical order.       Operations Center. GIS
                                      tracks and records route

          Fig. 8.6 Effective mobile communication in enhancing collaboration and action in field,
          process with DOF implementation: mobile device dashboard directs field personnel to
          wells requiring attention and event data can be recorded directly.



          operations center would text the field personnel with any new alerts or alarms
          on a well requiring them to make unscheduled stops, which could disrupt the
          route. Also, a pumper had to visit the well initially to determine if a different
          technician (such as an electrician, chemical expert, mechanic, HSE expert, or
          production technician) should be contacted. At the end of the day, the field
          person would check in at the office to submit any reports and to enter event
          items onto the company’s production or well database in the office.
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