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Transitioning to Effective DOF Enabled by Collaboration and Management of Change  297


              Table 8.2 An Example of KPIs for a DOF Implementation With an Operations Center
                          Establish Baseline     Metric:
              Category    Benchmark              Targets and Actuals for Future Period

              Downtime    Deferment; mean time to  Reduced deferment: reduced mean
                            re-establish production  time to reestablish production
              HSE         Operator miles traveled  Reduced miles and vehicle
                            per week               maintenance
              HSE         Engineer miles traveled  Reduced miles and vehicle
                            per week               maintenance
              HSE         Flare issues           Flare compliance and time on flare
              Operating   $/BOE                  $/BOE vs. baseline
                Expense
              Operations  Number wells per staff  Number of wells per staff KPI
              Production  Oil production rate
              Production  Oil production rate    Enhancement from optimizing gas lift
              Production  Oil production rate    Enhancement from reduced offset
                                                   frac deferments
              Production  Rod pump caused        Reduced mechanical and workover
                            deferments             downtime deferments
              Well        Number per week        By exception and opportunity: real
                reviews                            time, number per day



              8.1.2 Key Performance Metrics for DOF Implementation

              A critical aspect of planning is to establish performance metrics and how they
              will be tracked. Each implementation requires a set of metrics for each phase.
              Table 8.2 illustrates an example (which could be for Phase 1 for a project
              implementation as described above) which provides a baseline and targets
              to be tracked for the production and DOF implementation.



                   8.2 COLLABORATIVE WORK ENVIRONMENT

                   This section describes key aspects of a CWE, which include the phys-
              ical space, the value of collaborative work processes, and the role of mobility.
              It also provides some examples of collaboration and mobility in practice.

              8.2.1 Physical Space
              Traditional operation centers with multiple large monitors were initially
              designed to monitor a single engineering focus (e.g., drilling or facility oper-
              ations) and were staffed by the appropriate discipline experts. The DOF is
              evolving into new physical spaces called collaborative work environments
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