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Transitioning to Effective DOF Enabled by Collaboration and Management of Change 299

Table 8.3 Summary of Shell’s Suite of Collaboration Centers (Van den Berg et al., 2014)
Center Primary Function Decision or Output

Real Time Remote real-time monitoring of Generate and evaluate alerts
Surveillance wells across assets. Automated that require actions by
Centers analytics of issues other personnel
Equipment Environments 24/7 monitoring of
Surveillance equipment, e.g., rotating
equipment evaluated by
experts
Alert onsite staff
to equipment
issues
Integrated Integration of core field team with Align and coordinate
Operations other teams, e.g., maintenance, activities for cross-
Centers procurement, subsurface, etc. function decisions
Development Integrate production and Optimize development
CWEs development activities; planning
collaborate across locations

Fig. 8.4 Collaborative work environment work zone and associated decision support
meeting room. (From Van Den Berg, F.G., McCallum, G.A.R., Wallace, S., 2015. Collaborative
Working in Shell—Value Achieved, More to Follow. SPE 176787. https://doi.org/10.2118/
176787-MS used with permission from SPE.)

and scope of the work to be performed. In our experience with five
implementations in three companies for North America assets, a CWE
can be achieved at a cost (in the period 2012–16) of $75,000–$300,000
to set up a room with large panel screens and dedicated terminals, servers,
and communication equipment. Gilman and Kuhn (2012) point out that
significant upfront investment in facilities and infrastructure is not really
needed to effectuate collaboration. Costs are lowering and distributed staff
can work effectively in addition to being colocated.