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How to use this book  vii


                       ID-Book.com website
                       The aim of  the website is to provide you with an opportunity to learn about inter-
                       action design in ways that go "beyond the  book." Additional in-depth material,
                       hands-on interactivities, a student's corner and informal tutorials will be provided.
                       Specific features planned include:
                             Hands-on interactivities, including designing a questionnaire, customizing a
                             set of heuristics, doing a usability analysis on 'real' data, and interactive tools
                             to support physical design.
                             Recent case studies.
                             Student's corner where you will be able to send in your designs, thoughts,
                             written articles which, if suitable, will be posted on the site at specified times
                             during the year.
                             Hints and guidance on the assignments outlined in the book.
                             Suggestions for additional material to be used in seminars, lab classes, and
                             lectures.
                             Key terms and concepts (with links to where to find out more about them).


         Readership
                       This book  will  be useful to a  wide  range  of  readers  with different needs and
                       aspirations.
                           Students from Computer Science, Software Engineering, Information Systems,
                        Psychology, Sociology, and related disciplines studying courses in Interaction De-
                       sign and Human-Computer Interaction will learn the knowledge, skills, and tech-
                        niques for designing and evaluating state-of-the-art products, and  websites, as well
                       as traditional computer systems.
                           Web and Interaction  Designers, and Usability  Professionals will find plenty to
                       satisfy their need for immediate answers to problems as well as for building skills to
                       satisfy the demands of today's fast moving technical market.
                           Users,  who want to understand why certain products can  be  used  with ease
                       while others are  unpredictable and frustrating, will take  pleasure in discovering
                       that there is a discipline with practices that produce usable systems.
                           Researchers and developers who are interested in exploiting the potential of  the
                       web, wireless, and collaborative technologies will find that, as well as offering guid-
                       ance, techniques, and much food for thought, a special effort has been made to in-
                       clude examples of state-of-the-art systems.
                           In the next section we recommend various routes through the text for different
                       kinds of  readers.

         How to use this book

                       Interaction  Design is  not  a linear design process  but is essentially iterative and
                       some readers and experienced instructors will want tb find their own way through
                       the chapters. Others, and  particularly those with less experience, may prefer  to
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