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142 It’s Not a Glass Ceiling, It’s a Sticky Floor



              Many women I talk to assume that meeting their goals and getting
           the results their boss wants will get them the credit they deserve. But
           don’t assume people know anything about you that they don’t hear
           about from you. This is true even if you are brilliant or you’ve achieved
           some major accomplishments. Why? People are moving at such a fast
           pace that they don’t have any more time than you do to proactively
           look into other people’s pasts and their accomplishments. Even if the
           person hired you and has read your resume (and talked it over with
           you), it doesn’t mean all your abilities and experiences remain top of
           mind to them. When something you’ve done previously—even a few
           months ago—becomes relevant, it’s important and up to you to remind
           others about it.
              It’s easy to think that no one wants to hear you talk about your-
           self (and yes, there are people who do it way too much), but I find
           that people are curious beings and want to hear about the accom-
           plishments, stories, and unique qualities of others. Moreover, it’s
           always better to take opportunities to let people know what you care
           about, what you are good at, and how your strengths and experi-
           ence can help them along the way, than to let them make uninformed
           assumptions about you.
              Kathleen Matthews, a senior executive at Marriott International,
           says, “If you want credit for what you do, you need to let others
           know about it.” Kathleen says you can’t work in a cave as a leader.
           You need to communicate what you learn, whom you know, and
           what value you can bring to others. She also says that opportunities
           to do that don’t always just fall in your lap. You need to proactively
           seek out opportunities to be seen and heard and make your abilities
           known. Above all, she says, don’t underplay you—false modesty has
           no place in the executive suite.
              Consider this: I gave a talk in Washington, D.C., to a round-
           table of 20 up-and-coming women. No one knew each other and so
           I asked them to introduce themselves and to share one thing they
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