Page 156 -
P. 156
Knowledge Capture and Codifi cation 139
Smith , L. 2000 . Knowledge discovery, capture and creation . Bulletin of the American Society for
Information Science 26 ( 2 ): 11 – 12 .
Snowden , D. 2001 . Narrative patterns: The perils and possibilities of using story in organizations.
http://www.kwork.org/Resources/narrative.pdf. (accessed June 4, 2010).
Sole , D. , and D. Wilson . 1999 . Storytelling in organizations: The power and traps of using stories
to share knowledge in organizations. http://lila.pz.harvard.edu/_upload/lib/ACF14F3.pdf.
(accessed June 4, 2010).
Spender , J.-C. 1996 . Making knowledge the basis of a dynamic theory of the fi rm. Strategic
Management Journal 17 : 45 – 62 .
Starbuck , W. 1992 . Learning by knowledge intensive fi rms. Journal of Management Studies
29 : 713 – 740 .
Svenson , O. 1979 . Process descriptions of decision making. Organizational Behavior and Human
Performance 23 : 86 – 112 .
Swap , W. , D. Leonard , M. Shields , and L. Abrams . 2001 . Using mentoring and storytelling to
transfer knowledge in the workplace . Journal of Management Information Systems 18 ( 1 ): 95 – 114 .
Van de Ven , A. , and D. Polley . 1992 . Learning while innovating. Organization Science 3 : 92 – 116 .
Walsh , J. , and G. Ungson . 1991 . Organizational memory. Academy of Management Review
16 : 57 – 91 .
Warfel , T . 2009 . Prototyping: A practitioner ’ s guide. New York : Rosenfi eld Media Publishers .
Zietsma , C. , M. Winn , O. Branzei , and I. Vertinsky . 2002 . The war of the woods: Facilitators and
impediments of organizational learning processes. British Journal of Management 13 : S61 – S74 .