Page 130 - Make Work Great

Growing Your Crystal

ager. If you’re discussing a different new addition’s strongest incen-
tives, you could inquire whether he knows about those of his own
employees. Subtly encourage your additions in progress to think in
terms of how overtness and clarity could work with the other people
in their crystals.
As time goes on, you will fi nd your additions in progress asking
questions about how to implement changes with others. This is an
indication of growth! Answer those questions and engage in those
discussions as fully and positively as you can. Disclose your own suc-
cesses and mistakes in trying to share your knowledge with others,
and complement your new additions about their intentions. If they
seem highly receptive, give them copies of this book or share the
video lessons it contains. Encourage crystalline growth every chance
you get.
Encourage but do not force. You won’t need to monitor a new
addition’s relationship with her manager, quiz her about how she
talks to her direct reports, or interview her internal or external cus-
tomers. You needn’t ask a recipient of the book whether or not he
has read it, and you shouldn’t tell him that he’d better get with the
program and threaten to withhold your support if he doesn’t. Focus
only on the relationships between you and your new additions. Let
conversations about how they manage their other relationships come
up in due course and at their pace, not yours. Impatience may tempt
you to push forward more quickly, but rest assured, this is contrary
to your goals.
Remember, crystalline growth is an organic process, like the
growth of a plant. To get fl owers, you plant seeds, provide sunlight
and water, and leave the rest to Mother Nature. To grow a cultural
crystal, you become a seed crystal of positive workplace behaviors,
encourage others to connect with you, and leave the rest to human
nature. You don’t serve your desire for roses by digging up the earth
each week to see what the seeds are doing, and you don’t serve your
desire for cultural change by nosily involving yourself in other peo-
ple’s relationships. If you have picked the right person and done a

118