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Appendix: Summary of Video Lessons











                  All videos can be viewed at www.MakeWorkGreat.com.


                  Chapter 1
                  “Burn Your Org Chart”—how the onset of the information age has
                  changed the structure of the workplace


                  Chapter 2
                  “Say No Without Saying No”—how to construct and use a “verbal-
                  ized summary outputs (or objectives)” list as a statement of your
                  workplace purpose
                  “Six Hidden Factors of Motivation”—six factors that often incentiv-
                  ize us at work

                  Chapter 3
                  “Smart Managers Read Behavior”—how to defi ne the pace and con-
                  tent of your approach to another person (whether or not you are a
                  manager)


                  Chapter 4
                  “Encouraging Excellent Performance”—how to encourage someone
                  to replicate a positive behavior




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