Page 238 - Make Work Great

Notes

7. Thumbay Group–UAE, “Two-Thirds of Employees Want to Quit
Work,” daijiworld.com, February 12, 2008, daijiworld.com/
news/news_disp.asp?n_id=43425&n_tit=UAE%3A+Two-thirds
+of+Employees+Want+to+Quit+Work.
8. “40% of Employees Want to Quit Job—Survey,” BreakingNews.
ie, August 10, 2004, breakingnews.ie/archives/?c=BUSINESS&j
p=kfqlauauqlql&d=2004-10-08.
9. Sarah Cook, Steve Macaulay, and Hilary Coldicott, Change
Management Excellence: Using the Four Intelligences for Suc-
cessful Organizational Change (Sterling, VA: Kogan Page, 2004),
60.
10. William E. Schneider, The Reengineering Alternative: A Plan
for Making Your Current Culture Work (Burr Ridge, IL: Irwin
Professional, 1994), 142.
11. Daniel Goleman, Social Intelligence: The New Science of Human
Relationships (New York: Bantam Books, 2006), 15–16.
12. John P. Kotter. Leading Change (Boston: Harvard Business
School Press, 1996), 25–30.
13. Richard S. Guha, How to Get What You Want Most in Life:
Achieve Worldly and Emotional Career Success (Bloomington,
IN: iUniverse, 2004), 67.
14. Robert Maurer, One Small Step Can Change Your Life: The
Kaizen Way (New York: Workman Publishing, 2004).

Chapter 2
1. William R. Daniels, Breakthrough Performance, 28–29.
2. Geary A. Rummler and Alan P. Brache, Improving Performance:
How to Manage the White Space on the Organization Chart
(San Francisco: Jossey-Bass, 1995), 434.
3. Clark L. Wilson, How and Why Effective Managers Balance
Their Skills (Boulder, CO: Clark Wilson Group, 2003), 17.
4. Ken Blanchard and Sheldon Bowles, Gung Ho! (New York: Wil-
liam Morrow, 1997), 169.

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