Page 232 - Make Work Great

You . . . as the Defi ner

who were pulling on you to pull with you instead. Given the complex-
ity of the world we live in, we can all thank goodness for that.

EXERCISES

1. Write a two-paragraph snapshot of your environment when you
fi rst began your culture-changing attempts. List what was going
well and your areas of greatest concern. After 6 to 12 months,
revisit that description and see what has changed. Revisit it
again every 6 to 12 months, each time writing a new synopsis
of the current environment. If you’re making an impact, it will
be far more visible in this exercise than on a day-to-day basis.

2. When was the last time you saw others in your workplace play-
ing out the three roles of rescuer, persecutor, and victim? Make
note of a situation you observed in which two or more people
were adopting and exchanging those roles, following scripts
rather than taking self-directed, effective actions. What would
have helped their situation?

3. When was the last time you yourself engaged in one or more of
these three roles? What set of circumstances encouraged you
into the role(s)? How might you have handled the situation dif-
ferently if you hadn’t had the scripted role requirements? What
did you do—or what can you do—to help yourself remember
that the roles are not real and engineer an escape from them?

4. What advice have you received recently that seemed sound? Was
it in keeping with your disciplines of overtness and clarity? Will
it help you avoid the three viral roles of the drama triangle? If
not, can you adjust the implementation of the advice so it will
be consistent with your new behavior patterns?

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