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Preface 29

Learning Track Modules

Chapter Learning Tracks
Chapter 1: Information Systems in Global How Much Does IT Matter?
Business Today Information Systems and Your Career
The Mobile Digital Platform
Chapter 2: Global E-Business and Systems From a Functional Perspective
Collaboration IT Enables Collaboration and Teamwork
Challenges of Using Business Information Systems
Organizing the Information Systems Function
Occupational and Career Outlook for Information Systems Majors 2012-2018
Chapter 3: Information Systems, Organizations, The Changing Business Environment for IT
and Strategy
Chapter 4: Ethical and Social Issues in Developing a Corporate Code of Ethics for IT
Information Systems
Chapter 5: IT Infrastructure and Emerging How Computer Hardware Works
Technologies How Computer Software Works
Service Level Agreements
The Open Source Software Initiative
Comparing Stages in IT Infrastructure Evolution
Cloud Computing
Chapter 6: Foundations of Business Database Design, Normalization, and Entity-Relationship Diagramming
Intelligence: Databases and Information Introduction to SQL
Management Hierarchical and Network Data Models
Chapter 7: Telecommunications, the Internet, LAN Topologies
and Wireless Technology Broadband Network Services and Technologies
Cellular System Generations
Wireless Applications for Customer Relationship Management, Supply Chain Management, and Healthcare
Introduction to Web 2.0
Chapter 8: Securing Information Systems The Booming Job Market in IT Security
The Sarbanes-Oxley Act
Computer Forensics
General and Application Controls for Information Systems
Management Challenges of Security and Control
Software Vulnerability and Reliability
Chapter 9: Achieving Operational Excellence SAP Business Process Map
and Customer Intimacy: Enterprise Applications Business Processes in Supply Chain Management and Supply Chain Metrics
Best-Practice Business Processes in CRM Software
Chapter 10: E-commerce: Digital Markets, E-Commerce Challenges: The Story of Online Groceries
Digital Goods Build an E-Commerce Business Plan
Hot New Careers in E-Commerce
E-commerce Payment Systems
Chapter 11: Managing Knowledge Challenges of Knowledge Management Systems

Chapter 12: Enhancing Decision Making Building and Using Pivot Tables

Chapter 13: Building Information Systems Unifi ed Modeling Language
Primer on Business Process Design and Documentation
Primer on Business Process Management
Chapter 14: Managing Projects Capital Budgeting Methods for Information Systems Investments
Information Technology Investments and Productivity
Enterprise Analysis (Business Systems Planning) and Critical Success Factors

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