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28 Preface

Video Cases and Instructional Videos

Chapter Video
Chapter 1: Information Systems In Global Case 1: UPS Global Operations with the DIAD IV
Business Today Case 2: Google: Google Data Center Efficiency Best Practices
Chapter 2: Global E-business and Case 1: IS in Action: Walmart’s Retail Link Supply Chain
Collaboration Case 2: Saleforce.com: The Emerging Social Enterprise
Case 3: How FedEx Works: Inside the Memphis Super Hub
Instructional Video 1: US Foodservice Grows Market with Oracle CRM on Demand
Chapter 3: Information Systems, Case 1: National Basketball Association: Competing on Global Delivery With Akamai OS Streaming
Organizations, and Strategy Case 2: IT and Geo-Mapping Help a Small Business Succeed
Case 3: Materials Handling Equipment Corp: Enterprise Systems Drive Strategy
Instructional Video 1: SAP BusinessOne ERP: From Orders to Final Delivery and Payment
Chapter 4: Ethical and Social Issues in Case 1: What Net Neutrality Means For You
Information Systems Case 2: Privacy: Social Network Data Mining
Case 3: Data Mining for Terrorists and Innocents.
Instructional Video 1: The Right to be Forgotten
Chapter 5: IT Infrastructure: and Case 1: ESPN: Getting to eXtreme Scale On the Web
Emerging Technologies Case 2: Salsesforce.com: Managing by Smartphone
Case 3: Hudson's Bay Company and IBM: Virtual Blade Platform
Instructional Video 1: Google and IBM Produce Cloud Computing
Instructional Video 2: IBM Blue Cloud is Ready-to-Use Computing
Chapter 6: Foundations of Business Case 1: Dubuque Uses Cloud Computing and Sensors to Build a Smarter City
Intelligence: Databases and Information Case 2: Data Warehousing at REI: Understanding the Customer
Management Case 3: Maruti Suzuki Business Intelligence and Enterprise Databases
Chapter 7: Telecommunications, the Case 1: Telepresence Moves Out of the Boardroom and Into the Field
Internet, and Wireless Technology Case 2: Unified Communications Systems: Virtual Collaboration With Lotus Sametime
Instructional Video 1: CNN Telepresence
Chapter 8: Securing Information Systems Case 1: Stuxnet and Cyber Warfare
Case 2: Cyber Espionage: The Chinese Threat
Case 3: UBS Access Key: IBM Zone Trusted Information Channel
Instructional Video 1: Sony PlayStation Hacked; Data Stolen from 77 Million Users
Instructional Video 2: Zappos Working To Correct Online Security Breach
Instructional Video 3: Meet the Hackers: Annonymous Video Statement on Hacking SONY
Instructional Video 4: Dick Hardt: Identity 2.0
Chapter 9: Achieving Operational Case 1: Workday: Enterprise Software as a Service
Excellence and Customer Intimacy: Case 2: Evolution Homecare Manages Patients with Microsoft CRM
Enterprise Applications Case 3: Sinosteel Strengthens Business Management with ERP Applications
Instructional Video 1: Zara's: Wearing Today's Fashions With Supply Chain Management
Chapter 10: E-commerce: Digital Markets, Case 1: Deals Galore at Groupon
Digital Goods Case 2: Etsy: A Marketplace and Community
Case 3: Ford AutoXchange B2B Marketplace
Chapter 11: Managing Knowledge Case 1: How IBM’s Watson Became a Jeopardy Champion
Case 2: Alfresco: Open Source Document Management and Collaboration
Case 3 L'Oréal: Knowledge Management Using Microsoft SharePoint
Instructional Video 1: Analyzing Big Data: IBM Watson: Watson After Jeopardy
Instructional Video 2: Teamwork and Collaboration: John Chambers on Collaboration vs. Command and Control in Web 2.0
Instructional Video 3: FreshDirect's Secret Sauce: Customer Data From the Website
Instructional Video 4: Oracle's Mobile Business Intelligence App
Chapter 12: Enhancing Decision Making Case 1: FreshDirect Uses Business Intelligence to Manage Its Online Grocery
Case 2: Business Intelligence: Decision Making at the Cincinnati Zoo
Chapter 13: Building Information Systems Case 1: IBM: SaaS Business Process Management
Case 2: IBM Helps the City of Madrid With Real-Time BPM Software
Instructional Video 1: IBM BPM Business Process Management Customer Story: Besthome Store
Instructional Video 2: Workflow Management: Visualized
Chapter 14: Managing Projects Case 1: Blue Cross Blue Shield: Smarter Computing Project
Case 2: NASA: Project Management Challenges
Instructional Video: Software Project Management in 15 Minutes
Chapter 15: Managing Global Systems Case 1 Daum Runs Oracle Apps on Linux
Case 2: Lean Manufacturing and Global ERP: Humanetics and Global Shop
Case 3: Monsanto, Cisco ANS, and Microsoft SharePoint

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