Page 214 - Managing Change in Organizations

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Techniques for assessment
4.5 The level of inventory in relation
to output and sales (and the
relationship between raw material,work
in progress and finished goods, stocks)
4.6 The adequacy, age and state of
repair of plant and equipment
4.7 The flexibility of use of plant,
equipment and facilities
4.8 The level of investment compared
with the average for the industry
5 Corporate/business development
5.1 The organization’s investment in
development
5.2 The ability of the organization to
respond quickly to market or
competitive pressures
5.3 The organization’s ability to exploit
new products
5.4 The extent to which the
organization pursues opportunities
for product/service improvement
5.5 The integration of development with
market, operations, finance, design, etc.
5.6 The extent to which the
organization is able to exploit
outside sources for development
purposes (e.g. joint ventures,consultants)

Following the blank questionnaire above, is one showing average scores and
comments relevant to International Engineering (see Table 12.1(b) below).
Before examining these results you may wish to complete the functional analy-
sis for your own organization.

Table 12.1 (b) Results: International Engineering
Average score Comment
1 People
1.1 The relationship between individuals The company pays at or below the normal
and the enterprise regarding rate for engineers and is experiencing 15–20
Pay 2.24 per cent staff turnover per year. It promotes
Promotion 2.68 almost entirely from within. It has excellent
Training and development 2.56 technical training but limited management
Performance improvement 2.10 training. Performance appraisal is in use but
is not very effective
1.2 The skills, training and experience of 3.28 The company has loyal, committed and
personnel experienced staff, is technically excellent
and is perceived as such in the marketplace
1.3 The organization’s policy in respect of 3.10 Problems of recruitment and rotation of staff
selection and placement of employees have meant that the use of ‘agency’ staff has ➔

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