Page 219 - Managing Change in Organizations

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Chapter 12 ■ Diagnosing change

Statement Average
score
4 I am encouraged to develop 1 2 3 4 5 6 7 2.84
my full potential.
5 My immediate boss has 1 2 3 4 5 6 7 2.91
ideas that are helpful to me
and my work group.
6 My immediate boss is 1 2 3 4 5 6 7 3.78
supportive and helps me
in my work.
7 This organization keeps its 1 2 3 4 5 6 7 2.82
policies and procedures
relevant and up to date.
8 We regularly achieve our 1 2 3 4 5 6 7 2.94
objectives.
9 The goals and objectives of 1 2 3 4 5 6 7 3.61
this organization are clearly
stated.
10 Jobs and lines of authority 1 2 3 4 5 6 7 4.12
are flexible.
11 I can always talk to some- 1 2 3 4 5 6 7 3.72
one at work if I have a
work-related problem.
12 The salary that I receive is 1 2 3 4 5 6 7 2.04
commensurate with the job
that I perform.
13 I have all the information 1 2 3 4 5 6 7 2.98
and resources I need to do
a good job
14 The management style 1 2 3 4 5 6 7 3.17
adopted by senior
management is helpful and
effective.
15 We constantly review our 1 2 3 4 5 6 7 2.61
methods and introduce
improvements.
16 Results are attained because 1 2 3 4 5 6 7 3.82
people are committed to
them.
17 I feel motivated by the work 1 2 3 4 5 6 7 4.24
I do.
18 The way in which work 1 2 3 4 5 6 7 3.61
tasks are divided is sensible
and clear.

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