Page 210 -
P. 210

MANAGING KNOWLEDGE FOR INNOVATION   199

                            on a similar, highly successful, initiative in the United States (the Greenwood
                            Genetic Centre). However, the competition for funding incurred by the GKP
                            initiative had the perverse unintended consequence of actually disrupting
                            many of the informal networks that already existed in the genetics community
                            (and which were not organized on a regional basis). Moreover, while new
                            collaborations did eventually start to produce some innovative projects, these
                            took a long time to establish. Unimpressed by what they saw as lack of prog-
                            ress within the GKPs, the UK government announced that no further funding
                            would be available after the initial five years of what had been expected to be
                            a ten-year programme. This announcement was made in year three leading
                            many of the knowledge workers involved to abandon the progamme for jobs
                            elsewhere.
                              As this example illustrates, efforts to manage knowledge for innovation must
                            pay attention to the networks (both formal and informal) through which knowl-
                            edge in specific fields and contexts is produced and communicated, especially
                            where innovation processes span knowledge domains. Different kinds and roles
                            of networks were considered in more detail in Chapter 8. Here, the term ‘net-
                            worked innovation’ denotes a distinctive category, or type, of innovation process
                            ‘that occurs through relationships that are negotiated in an ongoing communi-
                            cative process, and which rely on neither market nor hierarchical mechanisms of
                            control’ (cf. Hardy et al., 2003; Swan and Scarbrough, 2005). This definition
                            makes a distinction between networked innovation and innovation processes
                            that are driven primarily by hierarchical and/or market-based mechanisms (e.g.
                            innovation in supply-chain relationships or top-down organizational change ini-
                            tiatives). It also includes intra- and inter-organizational relationships and com-
                            petitive, as well as collaborative, relationships. Indeed the boundaries between
                            inter- and intra-organizational relationships are often very blurred during innova-
                            tion processes. Also competitive relations can be just as important in networked
                            innovation as collaborative relations, for example in generating, or overcoming,
                            resistance to change (Alter and Hage, 1993; Elg and Johansson, 1997).
                              The Medico case above is a good example of networked innovation. In this
                            case the Medico team lacked hierarchical power over the professional groups that
                            they needed to influence, and were generally viewed with suspicion for having
                            purely commercial objectives. This meant that any attempts to directly market
                            their product to clinicians would have failed. Faced with this very challenging
                            networked innovation their strategy for managing knowledge rested on:
                            •  Team building – creating a multidisciplinary project team whose member-
                              ship actually refl ected the different interests of the specialist groups that they
                              needed to infl uence (it included, for example, people with scientifi c, medical
                              and commercial backgrounds).
                            •  Network formation – building and orchestrating both intra-organizational
                              relationships (between the Medico team and sales staff needed to market
                              their ‘orphan’ product) and also inter-organizational networks (between the
                              Medico staff and different communities of medical practitioners).









                                                                                             6/5/09   7:20:36 AM
                  9780230_522015_10_cha09.indd   199                                         6/5/09   7:20:36 AM
                  9780230_522015_10_cha09.indd   199
   205   206   207   208   209   210   211   212   213   214   215