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viii CONTENTS

Networked Innovation 198
Open Innovation 206
Practice Perspectives on Innovation 208
Innovating Across Institutional Contexts 213
Conclusions 214
Summary of Key Learning Points 215
Group Exercise: Innovation at Oakland
Furniture – A Role-Play 216
Questions 218
Appendix 9.1: Innovation at Oakland Furniture –
The Role Players 219

10. Conclusions: Understanding the Relationships
Between Knowledge Purposes, Knowledge
Processes and Enabling Context 229
Introduction 230
Strategic Knowledge Purposes 231
Knowledge Processes and Enabling Context 233
The Importance of the Wider Social
Context for Managing Knowledge Work 242
Conclusions 242
Case Study 10.1: BIOTECH – The Development of a Radical
New Therapeutic for an Acute Inflammatory Disease 244
Questions 252
Summary of Key Learning Points 252

References 253
Index 268

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