Page 21 - Managing the Mobile Workforce

xviii � IntroduCtIon

intermodal services company, and demonstrate how it approaches per-
formance management in today’s trucking industry. Chapter 8, Hiring
and Preparing Great Mobile Talent, talks about getting the right virtual
team on board; and Chapter 9, The Eight Principles Model, talks about
what great companies, such as Melaleuca, Inc., do to motivate a glob-
ally dispersed workforce.
Part 3, Technology, Tools, and Teams, is the ultimate how-to man-
ual. Here, in Chapter 10, Keeping Up with the Phoneses, we share how
to how to stay up to date as the swirl of mobile devices and soft-
ware changes almost daily. Finally, Chapter 11, Developing Your Vir-
tual Team, shares what leaders in international organizations such as
LEGO and Hewlett-Packard do to create highly motivated, creative
teams across the globe.

` puttIng heArt Into mAnAgIng
the moBIle workForCe

Sometimes matters of the heart are concrete. As examples, David had
heart surgery about four months before we began working on this
book and Michael had heart surgery about a month before it was due
to the publishers. Our commitment to this book has moved far be-
yond anything physical, however—we have developed a passionate
desire to help leaders move to the more diverse, flexible, strategically
powerful, and healthy work environment that is the promise of mobile
workplaces everywhere. Our hearts are devoted to this future. Won’t
you join that journey with us? We hope you find some answers inside
the pages of this book and the mobile experience we will provide you
along the way.